Prestons Of Bolton

We first shopped at Prestons in 1981 for my engagement ring. Since then we have bought both my wedding ring and eternity ring. We will be celebrating our 25th wedding anniversary this year and decided on a clock. I chose your shop for this purchase and found your staff as friendly and as helpful as we did all those years ago.

The knowledge and advice by the staff made choosing my gift very simple. Excellent service.

Pleased that you’re stocking Pandora items. Purchased engagement/wedding rings from your store in 1983. Store has maintained high level of service.

Great service, very pleasant courteous staff. Beautiful displays and design of shop front.

Service was very friendly and we were grateful that there was no pushy salesperson, enabling us to browse at our leisure.

The first shop I’ve been to in a long time in which the staff appear to genuinely love their work. Very friendly, very professional, very knowledgeable. All without being ‘smarmy’ or ‘snooty’.

Have been a customer since we bought my engagement ring 28 years ago. Would not go anywhere else.

Pleasant, informal yet professional atmosphere in a wonderfully relaxing setting and fantastic service which puts Prestons ahead of any other.

All of the staff who dealt with me were courteous and friendly without being ‘over the top’.

An almost forgotten experience. Service as it should be but rarely is in so many cases these days.

An experience of wonderful shopping. I would recommend Prestons every time for gifts and beautiful jewellery.

Emilia was the most helpful and knowledgeable sales assistant we have spoken to throughout my Christmas shopping this year. She made us feel welcome and didn’t pressurize us when we were choosing the item. We will definitely come back again.

Please pass on only thanks to Emma for all her help and advice, nothing was too much trouble. Thank you to all at Prestons of Bolton for providing high levels of care and attention during my visit.

Excellent level of service from Neil in perfect surroundings. Thank you.

Greeting/Welcome – took my brolly as it was throwing it down. Both girls were great. Excellent layout and displays of your products.

The building quality and range of brands added to impeccable staff, almost takes away the pain of parting with my money.

The young man who attended me was very polite and smart, very befitting to your lovely shop. At no point was I made to feel uncomfortable.

An extremely friendly experience, the quality of the goods was excellent. A very pleasant experience.

The staff were extremely helpful in their suggestions in helping me choose my bracelet and charms – nothing was too much trouble. Sue was excellent in finalising the sale. I will be revisiting in the future. Top class shop.

Evonne was very helpful as me and my husband were choosing Pandora bracelets for our daughters for Christmas presents. We even had coffee whilst we shopped and didn’t feel rushed into making our purchases. She also greeted customers who came to the counter and apologized for their wait. Excellent.

The champagne was a lovely touch and made it a little extra special. Thank you

Thank you Neil, very professional, friendly and knowledgeable. Never once felt pressured. I’ve been singing your praises. Thanks again.

Excellent prices, service and quality. Much better than High Street places.

I was treated with great respect. Maria was very friendly, nothing was too much trouble. That’s the first time I have been to Prestons but it will certainly not be the last.

My girlfriend and I had a wonderful experience at Prestons and she has since told me it was one of the best days of her life.

The service was an amazing experience from the moment we walked through the doors. I have never felt so special in any jeweller’s before. The member of staff, Nicola was fantastic and very helpful and sold me an outstandingly beautiful new ring.

The lady who served us made us feel very welcome and comfortable. The champagne is a very nice touch. Almost certainly come back for our wedding rings.

We received an excellent shopping experience, knowledgeable staff and good range of stock available. Well worth the journey.

Could not have asked for more, was advised correctly and courteously from a male buying a female item, advice was correct when I got the item home, ‘Bellisimo’.

I was very impressed with the kind and considerate service that I received.

Kate was perfect - we will definitely return to Prestons to buy our wedding rings.

excellent shopping experience. Nothing was too much trouble, and time taken over the transaction to ensure that I was fully satisfied with what I was buying. Would recommend to friends and have no hesitation in returning myself.

The shop is again paradise, lots of lovely sparkling jewellery.

Lovely experience, staff superb! will continue to shop here. V. Enjoyable!

Excellent service was given when choosing a pandora charm for our daughter. Thank you.

The store is lovely and beautifully set out. Lisa was fantastic and really helped us make our choices and showed us a good variety of wedding rings. Overall we had a great experience at Prestons of Bolton, thank you!

We had a very enjoyable time picking a ring for my 40th Birthday. Chris was helpful and knowledgeable and was able to find me exactly what I wanted. The champagne was a lovely touch! Thank you.

I have never shopped at Prestons before and I was impressed by the general ambience. The staff were very polite. The service I received was exactly what I would have expected for a store of this profile.

A good experience. Both novices at the art of buying precious stones, Neil was both patient and knowledgeable. We both enjoyed playing the part and examining our diamond through the lens and Neil was happy to humour and assist us.

Excellent service from all staff. A very welcoming and happy experience.

Nichola was excellent and provided a seamless customer service. She was patient, helpful and knowledgeable on the product. Well done Nichola, you are an asset to the company.

It was a lovely experience, thanks to Anita who obviously knew exactly what she was talking about. We know everything about our engagement ring and it’s beautiful.

Chris was very helpful in letting us decide the watch for my 60th birthday which is a present from my wife. Will go back for a similar watch for my wife next time.

When I came in to the store I was welcomed by Neil. He was a very nice person and I felt he was very patient with me as I was changing my mind over different charms and the shop looked lovely. I would recommend you to my friends.

Steven was absolutely brilliant and helped me choose the perfect gift for my wife on our 30th wedding anniversary. She was delighted with it.

Young Lisa made our day even more special. Please convey our thanks.

Excellent service. Very prompt and efficient. Lovely clean and well presented shop. Excellent customer service.

Very impressed by the service I received and would not hesitate to shop there again.

April was very helpful and friendly. I was made to feel very welcome and all questions were answered honestly. I would be happy to shop at Prestons again.

From the moment I walked in the shop, Lisa made me feel extremely welcome and would recommend the shop to everybody.

Started collecting Pandora and was impressed with selection available.

Really fantastic experience and great staff who treat you with respect.

The lady who served me was very sociable and also listened to my needs and recommended the perfect present which I bought. She really made the experience a good one.

Fantastic service. The watch was out of stock when I called. When I called later in the day Neil had got one in store. Excellent service, give him a bonus. 10/10 perfect.

I have always wanted to get my engagement ring from Prestons of Bolton. The service we received surpassed all my expectations and made my engagement even more special. The attention to detail with regards to the service was second to none and we really enjoyed the bubbly. Thank you.

We have shopped at Prestons since buying my engagement ring in 1976! The level of service and quality has never diminished. Thank you.

Can’t fault the service. All staff are very polite, courteous and helpful.

Lisa was very welcoming and had excellent customer service. She was very pleasant and friendly. We felt very at ease and not rushed in choosing the gifts we wanted. We never had service like that and through Lisa we will shop there again.

Member of staff demonstrated world class customer service.

Excellent service, nothing was too much trouble from service to gift wrapping. Thank you very much.

The gentleman who served us, Chris was very helpful, polite, friendly and knowledgeable and made our shopping experience feel very special. I would be very happy to deal with him again – thank you.

Enjoyable experience. Wouldn’t hesitate to return. Excellent customer service.

I have used Prestons for all our jewellery and watch purchases for the last 20 years. Service is exceptional and you are made to feel valued.

Our first visit to Prestons for a 50th birthday gift. Thank you so much to Sherrie and Sue for making it such a memorable shopping experience. Nothing was too much trouble, we were not rushed, and found with their help and guidance exactly the Rolex watch we wanted.

I enjoyed my visit to Prestons. Had excellent service from Lisa. I am aware of the reputation of Prestons and it lived up to that. I will indeed recommend it to my friends and thank you, especially Lisa for her service.

The service throughout our visit at Prestons was outstanding. Many thanks.

Excellent customer service by Chris. Polite and welcoming and a fantastic helpful sales person. Have recommended the store to friends. Welcoming service which makes Prestons stand out from the rest. Chris is an asset to your store.

Nicola was exceptional and had a very pleasant and easy manner. She made me feel as though nothing was too much trouble and rang me when my item came into stock. Excellent customer service levels and I was only spending £25.00.

Have lived in Bolton all my life and have never shopped in Prestons! Just decided to pop in and buy christening presents for my grandchildren. It was a lovely experience, the presents were gift wrapped for me. Excellent.

We purchased our engagement and wedding rings from you 25 years ago. My husband took me back to buy a new wedding ring as a surprise on our anniversary, the choice and service were as excellent as they were 25 years ago. Great service from Lisa, the new layout looks great.

Very pleased you are a Pandora stockist. The range you have is excellent and the service I received was lovely. Thank you

We used Prestons as you are the only stockist of Pandora in Bolton. I am 53 years old, my parents and I have purchased from Prestons for well over 40 years. I will be very happy to use you again.

Very helpful staff. Used Prestons many years ago to purchase my engagement and wedding rings. The service is as good now as it was 35 years ago. Well done.

We were treated with kindness and respect by Neil and other staff. It was a pleasure to shop at Prestons. Thank you.

Lovely atmosphere in the shop. I've only given '3' for 'when entering' as all the assistants were busy with other customers.

Thanks to Sam and Steve, I would definitely return to Prestons for future purchases and have been recommending you to friends, colleagues and family. Their attention to detail and product knowledge was excellent and they made purchasing our watches a pleasure.

Neil was extremely patient and helpful. We struggled over two rings towards the end of the visit and at no time did he try to persuade towards either ring. Overall it was a lovely visit, memorable, something to look back on in years to come and we also got a ring we now both treasure and are 100% happy with our final choice.

I went to Prestons for a special gift for my grand-daughter. I was really impressed by the staff and got my special gift. It is some years when I last went to Prestons but it won't be that long again.

The luxurious, colonial interior is certainly a big draw and the fact we were welcomed to stay and enjoy the surroundings lead to a purchase I would have otherwise been unlikely to have made.

We visited many shops in the North West; we finally settled for Prestons as the sales assistant was very approachable, not pushy and a nice bloke. Prestons are not the cheapest to buy from but the level of service that Chris gave, complimented the occasion exceptionally.

Excellent service from Neil, very polite and friendly, not pushy. Also gave us a bottle of champagne on collection of the ring which was a very nice touch. Lisa was very helpful, patient and pleasant. The service I have received in Prestons has always been good and my last visit certainly re-confirmed that. It has been a while since I last bought something from here.

The whole experience of shopping with you is somehow exciting as you are made to feel very special, even if you have a budget to remain in (which I did). The service by Kate was truly an adventure of pleasure which I will definitely repeat.

Excellent service and all staff extremely courteous and helpful. Excellent presentation, cannot speak highly enough.

As always, originality and quality of goods available when looking for that special gift, service from staff and comfort of surroundings means we will return again.

From arriving to leaving I was treated very well. Staff were very well dressed and very polite. I would not have any problem shopping there again.

The lady who served me was very helpful and she was very knowledgeable about the product. She really helped me make a decision about which charm to buy! I felt very welcome and a valued customer even thought I was only spending a small amount of money.

Excellent and enjoyable visit. Staff extremely professional, approachable and a high level of product knowledge. Very smart in appearance and listened to what was said.

The whole experience was good; I wasn't made to feel like just another customer. Evonne listened to what I was looking for and found the perfect ring. I'm looking forward to getting it now. The shop itself is beautiful and makes the whole experience even more special. I don't think there is anything else you could have done. Thank you.

We purchased our engagement and wedding rings from you 25 years ago. You made us feel special then and did exactly the same now.

Excellent and enjoyable visit. Staff extremely professional, approachable and a high level of product knowledge. Very smart in appearance and listened to what was said.

Everything from the luxurious wood-panelled décor to the extremely smart and well-mannered staff, screams Quality and tradition. Fantastic 'non-sales' environment and fabulous staff who appear both knowledgeable and make you feel very important and special. An absolute delight from start to finish. Our sincere thanks to you all.

I went to Prestons on a family recommendation and was overwhelmed by the service I received from Evonne. She was both very friendly and helpful; also very knowledgeable and professional, 100%. Evonne was tremendous.

We were impressed by the whole experience and appreciated the explanation into diamonds. Prestons made buying our engagement ring very special.

Web sale - enquiries dealt with promptly - note that on a sale of this type the customer is reliant on the honest appraisal of the retailer in describing the article, in this case it was extremely accurate.

When we met 'Chris' who served us, I was delighted that we would be able to make a purchase. My son was delighted at the attention to detail and feeling that nothing was too much trouble. Thank you!

I was very impressed with the welcome and the attentive service I received while I was shopping at Prestons. I could've been buying a 80k diamond ring. I did buy a Pandora bracelet and received excellent service. I have recommended you since, many times to my friends and family.

Assistant Manager Evonne was very helpful in the sale. She was informative and extremely enthusiastic about the product. Upon my return to the store with my fiancée, the welcome and treatment by all staff was exceptional making the who experience one never to be forgotten. Thanks for the service (engagement ring purchased).

I will come back to your store time after time. The service was very good. Well done Prestons.

Very unbiased service which made the decisions un-pressured. Very positive! A drink while at Prestons was a nice touch.

A thoroughly enjoyable and unhurried experience. I look forward to my next visit.

The service which I received from Cheryl the sales assistant was 100%. I could not fault her in any way. She made myself and my partner very welcome and explained everything to me about my purchase. She is a credit to Prestons. I have also been in touch with Cheryl regards an engagement ring I saw in Cottrills in Wilmlsow. Have also received the same level of service there also.

My partner and I both bought our engagement rings from Chris. He is without doubt the most helpful and friendly assistant I have ever had the pleasure of dealing with. We are returning to Prestons for our wedding rings because of the service we received from Chris and I have no doubt we will continue to use Prestons in the future.

The service was first class. Emma made the experience that we had when buying our wedding rings so special. We will not forget how professional and sincere. She is an asset to the company.

Thought the sales woman Anita was very charming, polite and very helpful and she did her very best to go out of her way to help me and my wife. P.S Will recommend Prestons to all.

We didn't feel rushed nor pressured to buy. Steve was very patient and helpful. He also provided info on the types, classes and cut types of the diamond rings before bringing the rings to us. Your shop floor staff are friendly and not 'snooty' unlike other quality jewelers, which is a huge put off for us. Thank you.

I wanted to buy a special gift for a friend but had a limited budget. I felt a little awkward about this, but I need not have worried. I was made to feel very valued, treated impeccably and my modest gift was wrapped in a beautiful box, making it look very expensive. Many Thanks.

I travelled from Liverpool to purchase a Pandora bracelet for my wife. I found your staff so helpful and polite that I have since been back twice for other purchases. Fantastic service. Many Thanks.

I bought both my wedding and engagement rings from Prestons over 30 years ago. The service was good then, it is excellent now. The store and staff exude quality, tradition and amazing service. Congratulations - I am not easy to please and find myself disappointed regularly.

Very impressed with the level of service. Made such an important purchase, very pleasurable. Thank you.

Many thanks on helping us choose the perfect engagement ring.

Excellent service every time I’ve been in the store, regardless of purchase. Always made to feel special. I was discussing the excellent level of service received at Prestons recently with my colleagues at work, who have all had good service. I would definitely recommend your store to anyone. I am a Manager in Customer Operations and would be ecstatic if my team members delivered service to the level that your staff do.

Buying an engagement ring is the most nerve racking thing I’ve ever done but the staff at Prestons of Bolton made me feel at ease and helped me make a great choice. Thanks.

I was only spending a small amount of money but was treated really well.

I had a very enjoyable experience buying my new ‘Bridge’ handbag.

Even though I visited the store as they were due to close, the assistant made me feel at ease, very welcome and did not rush me. Her customer service skills were second to none, an asset to your store.

Very welcoming and extremely polite and helpful. Felt valued as a customer which is lacking in many, many stores. Thanks you.